{"id":1935,"date":"2025-01-07T17:41:12","date_gmt":"2025-01-07T16:41:12","guid":{"rendered":"https:\/\/chatproia.com\/?page_id=1935"},"modified":"2026-01-04T17:54:35","modified_gmt":"2026-01-04T16:54:35","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/chatproia.com\/en\/preguntas-frecuentes\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-8\"><div class=\"vc_column-inner vc_custom_1498229431694\"><div class=\"wpb_wrapper\"><div id=\"ultimate-heading-643069ed066970236\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-643069ed066970236 uvc-2309\" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-643069ed066970236 h2'  data-responsive-json-new='{\"font-size\":\"desktop:26px;\",\"line-height\":\"desktop:32px;\"}' ><h2 style=\"font-weight:bold;margin-bottom:20px;\">GOT QUESTIONS? HERE ARE CLEAR, DIRECT, AND HELPFUL ANSWERS.<\/h2><\/div><\/div>\n\t<div class=\"wpb_text_column wpb_content_element  vc_custom_1767531946916\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>At ChatPro IA, we know that taking the first step toward automation can raise questions. Here, we answer the most common ones <strong>so you can make your decision with confidence.<\/strong><br \/>\nAnd if you don\u2019t find what you\u2019re looking for, we\u2019re just one click away.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>What Is ChatPro IA?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>ChatPro IA is a service that automates communication with your customers through WhatsApp using artificial intelligence. Our system answers inquiries, handles orders, books appointments, and enhances your customer service\u2014 all in just seconds.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>How does it improve customer support?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>ChatPro IA improves customer support because it responds instantly\u2014without errors, without waiting times, and with a professional yet friendly tone\u201424 hours a day, 7 days a week.<\/p>\n<p>Your customers can message you at any time\u2014even late at night or on holidays\u2014and the system will reply immediately and in their own language, whether Spanish, English, French, or another.<\/p>\n<p>In addition:<\/p>\n<ul>\n<li>It can handle multiple customers at the same time, without queues or overload.<\/li>\n<li>It responds using natural language, adapted to your brand and each situation.<\/li>\n<li>It automatically resolves frequently asked questions and, when needed, routes the conversation to your human team.<\/li>\n<li>It learns from use, continuously improving its responses to deliver an increasingly smooth and effective experience.<\/li>\n<\/ul>\n<p>The result? Faster, clearer, multilingual customer support with no time limits\u2014leading to higher satisfaction, stronger loyalty, and happier customers.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>How does ChatPro IA help you sell more?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Because it turns every conversation into an opportunity.<br \/>\nChatPro IA instantly answers your customers\u2019 questions\u2014even when you can\u2019t. This prevents leads from going cold, improves the user experience, and speeds up the sales closing process.<\/p>\n<p>In addition, through intelligent and personalized messages based on each customer\u2019s profile, it drives recommendations, follow-ups, and conversions without human intervention.<\/p>\n<p>And best of all: you can track every interaction to understand what works and what can be improved. <strong>More control, more agility\u2026 and more sales.<\/strong>.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>What Types of Businesses Can Use ChatPro IA?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p><strong>Any business<\/strong> can benefit from our solutions\u2014including online stores, clinics, restaurants, schools, accounting firms, and more. <strong>We adapt our chatbots<\/strong> to the specific needs of your industry.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>Can I see a demo before signing up?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Yes, you can try a <strong>free demo for 3 days.<\/strong><br \/>\nIt\u2019s a great way to understand how ChatPro IA would work in your business. You\u2019ll see how it responds, how it interacts, and how it could automatically handle customer inquiries.<\/p>\n<p>Please note that the demo is based on a generic example and does not include all of your company\u2019s information or full customization. It\u2019s just an initial sample and does not contain the complete knowledge base.<\/p>\n<p>But in just a few minutes, you\u2019ll experience its potential: <strong>speed, clarity, and continuous support\u2014even when you\u2019re not there.<\/strong><\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>HOW MUCH DOES THE SERVICE COST?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>It depends on your needs. We offer everything from basic plans to advanced setups. Just tell us what you\u2019re looking for, and we\u2019ll send you a tailored proposal.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>HOW DO I SET UP THE CHATBOT ON WHATSAPP?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Easy! We take care of everything. We\u2019ll set it up with your conversation flows, personalized messages, and most common replies. All you have to do is tell us what you need!<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>What sets this service apart from other chatbots on the market?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Unlike other generic chatbots, ChatPro IA combines advanced artificial intelligence with a personalized knowledge base that you can update at any time.<\/p>\n<p>This means that:<\/p>\n<ul>\n<li>It responds using natural language, even if customers write with typos or in different ways.<\/li>\n<li>It doesn\u2019t rely on generic templates or limited buttons. Responses are tailored to your business, your products, and your brand voice.<\/li>\n<li>You can easily modify and expand the knowledge base yourself: if your services, opening hours, or conditions change, you update it without depending on anyone else.<\/li>\n<li>It\u2019s 100% designed to work on WhatsApp, the channel where your customers contact you the most.<\/li>\n<li>It learns over time, analyzing frequently asked questions and automatically improving its responses.<\/li>\n<li>It provides 24\/7 support with a human, professional tone, even when you\u2019re not available.<\/li>\n<\/ul>\n<p>ChatPro IA is not just a bot. It\u2019s a living, powerful solution aligned with your business.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>DOES THE CHATBOT WORK 24\/7?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Yes, our chatbot is available <strong>24 hours a day, 7 days a week<\/strong>\u2014ensuring your customers always get support, even on holidays or outside business hours. There\u2019s always someone (even if virtual) on the other end. Even if your phone is off!<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>WHAT HAPPENS IF I HAVE A TECHNICAL ISSUE?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>We\u2019ve got your back. Our support team is here to help with a <strong>quick and effective response<\/strong> whenever something unexpected comes up.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>DO I NEED TECHNICAL KNOWLEDGE TO USE IT?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Not at all. It\u2019s so intuitive you can manage it yourself. Plus, we provide a step-by-step guide so you won\u2019t have to worry about a thing.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>CAN I MAKE CHANGES TO THE CHATBOT\u2019S RESPONSES?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Absolutely! You can request changes anytime to update messages, conversation flows, or add new responses.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default  vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>WHAT ADVANTAGES DOES THIS SERVICE OFFER OVER A HUMAN AGENT?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>We don\u2019t replace, <strong>you empower<\/strong>. The chatbot can reply instantly, handle multiple inquiries at once, and stay available around the clock, saving time and resources while enhancing the customer experience. Still, it can also work alongside human agents for more complex cases.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-4 vc_col-has-fill\"><div class=\"vc_column-inner vc_custom_1767531728305\"><div class=\"wpb_wrapper\"><div id=\"ultimate-heading-17969ed06697188c\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-17969ed06697188c uvc-6200\" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-17969ed06697188c h2'  data-responsive-json-new='{\"font-size\":\"desktop:26px;\",\"line-height\":\"desktop:32px;\"}' ><h2 style=\"font-weight:bold;margin-bottom:20px;\">STILL CURIOUS? ASK US ANYTHING.<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-17969ed06697188c .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;margin-bottom:10px;\">Discover how our ai-powered whatsapp chatbot can transform your business communication.<br \/>\nFill out the form and we\u2019ll get back to you as soon as possible.<br \/>\n\ud83d\udca1 Ask us your question and take the first step toward automation.<\/div><\/div>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f2193-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"2193\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/1935#wpcf7-f2193-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\" 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data-name=\"your-empresa\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text gris\" id=\"empresa\" aria-invalid=\"false\" placeholder=\"Empresa\" value=\"\" type=\"text\" name=\"your-empresa\" \/><\/span> <\/label>\n<\/p>\n<p><label for=\"email\"> <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email gris\" id=\"email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email (Required)*\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label for=\"phone\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-tlf\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text gris\" id=\"phone\" autocomplete=\"phone\" aria-invalid=\"false\" placeholder=\"Telephone:\" value=\"\" type=\"text\" name=\"your-tlf\" \/><\/span> <\/label>\n<\/p>\n<div class=\"acceptance\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-826\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"acceptance-826\" value=\"1\" aria-invalid=\"false\" \/><\/span><\/span><\/span> I accept the processing of my data according to the purposes outlined in the basic <a href=\"\/en\/politica-privacidad\/\" target=\"_blank\">data protection information.<\/a><br \/>\n\t\t<font size=\"0.5\"><span class=\"wpcf7-form-control-wrap\" data-name=\"checkbox-761\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"checkbox-761[]\" value=\"Doy mi consentimiento a Aulatina Consulting S.L. para recibir comunicaciones comerciales de sus productos y\/o servicios.\" \/><span class=\"wpcf7-list-item-label\">I give my consent to Aulatina Consulting S.L. to receive commercial communications about its products and\/or services.<\/span><\/span><\/span><\/span>\n\t\t<\/font>\n\t<\/p>\n<\/div>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Request your free demo\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1767531842290\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div id=\"ultimate-heading-163669ed06698b47f\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-163669ed06698b47f uvc-1445 accent-title-color\" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-163669ed06698b47f h2'  data-responsive-json-new='{\"font-size\":\"desktop:40px;tablet_portrait:20px;\",\"line-height\":\"desktop:46px;tablet_portrait:26px;\"}' ><h2 style=\"font-family:&#039;Open Sans Condensed&#039;;font-weight:700;margin-bottom:10px;\">Are you sure this is what your business needs?<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-163669ed06698b47f .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:70px;tablet_portrait:40px;\",\"line-height\":\"desktop:76px;tablet_portrait:46px;\"}'  style=\"font-family:&#039;Open Sans Condensed&#039;;font-weight:700;color:#ffffff;\">Request a demo and see what ChatPro IA can do for you.<\/div><\/div><style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">#default-btn-011f1bad370ba8a51b8a515211169c54.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-011f1bad370ba8a51b8a515211169c54 > i {\n  margin-right: 8px;\n}<\/style><div class=\"btn-align-center\"><a href=\"\/en\/contacto\/\" class=\"default-btn-shortcode dt-btn dt-btn-l link-hover-off  vc_custom_1767545669088\" id=\"default-btn-011f1bad370ba8a51b8a515211169c54\" style=\"width:400px;\" title=\"Contact\"><span>REQUEST YOUR FREE DEMO<\/span><\/a><\/div><\/div><\/div><\/div><\/div><!-- Row Backgrounds --><div class=\"upb_color\" data-bg-override=\"ex-full\" data-bg-color=\"#303E55\" data-fadeout=\"\" data-fadeout-percentage=\"30\" data-parallax-content=\"\" data-parallax-content-sense=\"30\" data-row-effect-mobile-disable=\"true\" data-img-parallax-mobile-disable=\"true\" data-rtl=\"false\"  data-custom-vc-row=\"\"  data-vc=\"8.7.2\"  data-is_old_vc=\"\"  data-theme-support=\"\"   data-overlay=\"false\" data-overlay-color=\"\" data-overlay-pattern=\"\" data-overlay-pattern-opacity=\"\" data-overlay-pattern-size=\"\"    ><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\u00bfTienes dudas? Aqu\u00ed tienes respuestas claras, directas y \u00fatiles. En ChatPro IA sabemos que dar el primer paso hacia la automatizaci\u00f3n puede generar preguntas. Aqu\u00ed te resolvemos las m\u00e1s comunes para que decidas con tranquilidad. Y si no encuentras lo que buscas, estamos a un clic de distancia. \u00bfQu\u00e9 es ChatPro IA?ChatProIA es un servicio&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":100,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_joinchat":[],"footnotes":""},"class_list":["post-1935","page","type-page","status-publish","hentry","description-off"],"_links":{"self":[{"href":"https:\/\/chatproia.com\/en\/wp-json\/wp\/v2\/pages\/1935","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chatproia.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/chatproia.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/chatproia.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/chatproia.com\/en\/wp-json\/wp\/v2\/comments?post=1935"}],"version-history":[{"count":0,"href":"https:\/\/chatproia.com\/en\/wp-json\/wp\/v2\/pages\/1935\/revisions"}],"wp:attachment":[{"href":"https:\/\/chatproia.com\/en\/wp-json\/wp\/v2\/media?parent=1935"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}